Personal conduct
- Respect the rights, dignity and privacy of others.
- Harassment, discrimination, intimidation or abuse is prohibited.
Resident guide
House rules for a safe, respectful home.
These expectations help keep Christine Court safe, comfortable and respectful for everyone who lives here, visits here or supports our residents.
At a glance
Rules that keep this place feeling like home.
These rules cover personal conduct, room standards, prohibited substances, fire safety, visitors, quiet hours, appliances, room access and complaint pathways. Ask us if anything is unclear before signing your residential agreement.
Rules 1-11
Living well together.
The current residential rules are listed below. External contact details are checked against current official sources.
Room maintenance and hygiene
- Rooms must be kept clean, hygienic and safe.
- Inspections may occur to support health and safety compliance.
Zero tolerance for drugs and alcohol
- Illegal drugs, alcohol on the premises and drug paraphernalia are prohibited.
Breaches may result in breach action, immediate eviction proceedings and/or legal action.
Fire safety
- Activities likely to trigger alarms, including candles, incense or smoking in rooms, are prohibited.
- Residents may be liable for false alarm costs.
$400 fine if a resident's actions trigger a fire alarm. Appeals may be lodged in writing within 14 days.
Room searches for illegal substances
- Management may conduct ad hoc room searches where there is reasonable suspicion of illegal substances.
Visitors and guest conduct
- Visitors must follow all house rules.
- Non-compliant visitors may be refused future visits.
Noise and quiet hours
- Visiting hours are 7:00am to 7:00pm daily.
- Outside these hours are quiet hours and noise should be kept to a minimum.
Pets
- Pets are only permitted with prior approval from management.
Electrical appliances
- Only approved electrical appliances are permitted in rooms. Extra appliances may incur charges and be added to the rooming agreement and ongoing rent.
Security and room access
- Residents are responsible for the security of their rooms.
- Management may require room access for maintenance, inspections or safety reasons.
Complaints and feedback
- Residents are encouraged to raise concerns or complaints promptly.
- Complaints may be made through the complaints box, any staff member, the office form, email or phone.
- Complaints are acknowledged, investigated and handled confidentially.
- Residents will not be disadvantaged for raising concerns in good faith.
External escalation contacts: Queensland Regulatory Services (07) 3013 2666; Office of the Public Guardian 1300 653 187.
Medication arrangements: Medication is not part of this house-rules list. It is handled through each resident’s rooming accommodation agreement and medication consent, with one agreed pathway confirmed before admission. How medication works here.
Acknowledgement
By residing at Christine Court, residents agree to abide by these house rules. Non-compliance may result in eviction.
Questions about how a rule applies should be raised with management and considered alongside the resident agreement and applicable law.
Questions or complaints
Speak with a staff member or manager, use the complaints box in the common area, email info@christinecourt.com.au or call 07 3816 2533.
View complaint and advocacy resourcesImportant service context
24/7 emergency response availability.
This does not mean routine personal care or NDIS support is continuously available.
Start a conversation
Questions about the house rules?
We can discuss the rules during a visit or before admission so expectations are clear from the beginning.