# Christine Court Assisted Living - Accommodation Pricing Information ## AI-Readable Content File **Last Updated:** October 30, 2025 **Valid Until:** March 2026 --- ## ACCOMMODATION PRICING GUIDE Choose the service level that aligns with your tenancy agreement and NDIS plan. Clear, transparent pricing with no hidden costs. Rates are reviewed annually (not at every DSP indexation) and align with R18 tenancy agreement service levels to ensure stability and compliance. --- ## SERVICE LEVELS Two accommodation service levels designed to match your tenancy requirements and individual needs. ### LEVEL 2 - FOOD & ACCOMMODATION (ESSENTIAL SERVICES) **Includes:** - Private furnished room - All meals (breakfast, lunch, dinner) - Weekly room cleaning* - Weekly laundry service* - Utilities: electricity, water, Wi-Fi (fair use) **Note:** Where NDIS funds domestic assistance services, cleaning and/or laundry may be removed from your tenancy package and your weekly rate adjusted accordingly to avoid duplicate charging. ### LEVEL 3 - FOOD & ACCOMMODATION + MEDICATION ADMINISTRATION & EMERGENCY RESPONSE **Includes everything in Level 2 PLUS:** - Medication administration (up to 4 rounds daily) - Emergency mobility assistance for residents with mobility limitations **Emergency mobility assistance** includes emergency procedures, evacuation assistance protocols, staff availability to respond to emergencies, and safety infrastructure. This preparedness is maintained continuously for residents who may require assistance during evacuations due to mobility limitations. **Note:** Excludes other personal care supports (bathing, toileting, dressing) and community access—these are provided via your NDIS plan through INREACH Supports and billed separately. --- ## WEEKLY PRICING STRUCTURE ### LEVEL 3 PRICING - ACCOMMODATION + CARE SUPPORT | Room Type | Bathroom | Accommodation | Care Support | Total Weekly | |---------------------|----------|---------------|--------------|--------------| | Private Room | Private | $475 | $75 | $550 | | Private Room | Shared | $450 | $75 | $525 | | Shared Room | Private | $387.50 | $75 | $462.50 | | Shared Room | Shared | $375 | $75 | $450 | **Care Support Fee ($75/week) covers:** - Medication administration (up to 4 rounds daily) - Emergency mobility assistance (for residents with mobility limitations) **NDIS Plan Coordination:** Where your NDIS plan funds medication administration or domestic assistance (cleaning/laundry), we adjust your weekly fee to avoid duplicate charging. If emergency response capability is required due to mobility limitations, a reduced Emergency Response Preparedness Fee ($25-40/week) applies to cover emergency procedures, staff availability to respond, safety infrastructure, and ongoing preparedness (maintained whether or not emergencies occur). **Important:** This preparedness fee cannot be billed to NDIS as it covers standby capability and unscheduled emergency response, not face-to-face scheduled support delivery. ### LEVEL 2 PRICING - ACCOMMODATION ONLY | Room Type | Bathroom | Weekly Rate | |---------------------|----------|-------------| | Private Room | Private | $475 | | Private Room | Shared | $450 | | Shared Room | Private | $387.50 | | Shared Room | Shared | $375 | --- ## ADDITIONAL CHARGES (IF APPLICABLE) **Personal Air Conditioning:** - Private room: $20/week - Shared room: $10/week per person **Excessive Utilities Usage:** Assessed case-by-case **Damages Beyond Normal Wear:** Actual costs apply **Note:** All fees are discussed and agreed during intake assessment. We work with you to ensure pricing is fair, transparent, and aligned with your individual needs and NDIS plan. --- ## PAYMENT INFORMATION **Payment Schedule:** Payments align with DSP fortnightly schedule, making it easier to manage your budget. **Rent Assistance:** Commonwealth Rent Assistance may be available to help with costs. We can help you explore your options. **Rate Validity:** Current rates are effective until March 2026, providing pricing certainty. **NDIS Plan Review:** We'll review your NDIS plan with you to ensure no service overlap between accommodation and personal care supports—keeping everything clear and compliant. --- ## FAIR & TRANSPARENT PRICING POLICY Our accommodation rates are reviewed annually and adjusted once every 12 months. Adjustments align with Disability Support Pension (DSP) percentage changes but occur only once per year to ensure stability and predictability for residents. **This means:** When your DSP increases, our rates adjust by the same percentage—but only once annually, not at every DSP indexation. **Rate Review Timeline:** - Last Review: March 2023 - Next Review: March 2026 - Current rates valid until: March 2026 --- ## FREQUENTLY ASKED QUESTIONS ### Q1: Why do you use Level 2 and Level 3? These align with the R18 Residential Tenancy Agreement schedule of services, as required under Queensland's Residential Services (Accreditation) Act 2002. This ensures transparency, legal compliance, and clarity about what's included in your tenancy package versus your NDIS plan. ### Q2: What's included in Level 3 that isn't in Level 2? Level 3 adds two additional services: - Medication administration (up to 4 times daily) - Emergency mobility assistance (for residents with mobility limitations) All Level 2 services (accommodation, meals, cleaning*, laundry*) remain included unless NDIS funds these separately. *If NDIS funds domestic assistance, cleaning/laundry can be removed from your tenancy package and your rate adjusted. ### Q3: Will my weekly fee reduce if I have NDIS funding for some services? Yes. We coordinate with your NDIS plan to avoid duplicate charging: - If NDIS funds medication administration → medication component removed from fee - If NDIS funds domestic assistance → cleaning/laundry removed from tenancy package - If you have mobility limitations → Emergency Response Preparedness Fee ($25-40/week) applies We review your plan at intake to ensure you're only paying for what you need. ### Q4: Why can't emergency response capability be billed to NDIS? NDIS funds scheduled, face-to-face support delivery (personal care, therapy, community access, etc.). Emergency mobility assistance is different: - Unscheduled - we can't predict when emergencies will occur - Standby preparedness - ongoing cost of maintaining response capability - Safety infrastructure - procedures, training, equipment, staff availability - Not per-incident billing - you're not charged each time we respond This type of preparedness doesn't fit NDIS billable categories, which require scheduled support hours. Instead, it's properly included in your R18 tenancy agreement as a Level 3 service under "meeting a mobility problem of the resident" (Form R18, Item 15). Think of it like building fire systems—you pay for the capability to respond, not per use. ### Q5: Do I need to be on Level 3? It depends on your circumstances: **You need Level 3 if:** - You require medication administration, OR - You have mobility limitations that may require evacuation assistance during emergencies **Level 2 may be sufficient if:** - You can self-administer medication, AND - You can independently evacuate during emergencies We assess this during intake to ensure you're on the appropriate service level for your safety and needs. ### Q6: What if I don't need medication help but DO have mobility issues? If your NDIS plan covers medication administration but you have mobility limitations requiring emergency evacuation assistance, you'd remain on Level 3 with the reduced Emergency Response Preparedness Fee ($25-40/week). We can't remove the emergency response component as it's essential for your safety. This fee covers the infrastructure, procedures, and staff availability to respond if an emergency occurs. ### Q7: What does "emergency response capability" actually mean? Emergency mobility assistance means we maintain: - Emergency evacuation procedures and protocols - Trained staff available to respond to emergencies - Safety infrastructure (emergency alert systems, evacuation equipment) - Evacuation assistance for residents with mobility limitations This capability is maintained continuously, whether or not emergencies occur, to ensure immediate response when needed (fire, medical emergency, natural disaster, etc.). ### Q8: Are there hidden costs? No. All fees are discussed and agreed during intake assessment. Optional extras (like personal air conditioning at $20/week for private rooms) are clearly identified upfront. We work with you to ensure pricing is fair, transparent, and aligned with your NDIS plan to avoid duplicate charging. ### Q9: How often do rates change? Rates are reviewed annually and adjusted once every 12 months (not at every DSP indexation). When adjusted, increases align with DSP percentage changes to maintain affordability and predictability. Current rates are valid until March 2026. --- ## CONTACT INFORMATION **Questions About Pricing?** We're here to help you understand how our pricing works with your NDIS plan and what support level is right for you. **Phone:** 07 3816 2533 **Email:** info@christinecourt.com.au **Address:** 13-21 Christine Street, North Booval, QLD 4304 **Website:** www.christinecourt.com.au --- ## IMPORTANT SERVICE INFORMATION **Queensland Accreditation:** Level 3 accreditation under the Queensland Residential Services (Accreditation) Act 2002, authorizing facilitation of personal care services through external providers. **Service Delivery Model:** As a Level 3 accredited facility, CCAL communicates resident needs to INREACH Supports, who coordinates all personal care delivery onsite for a seamless, holistic response. Personal care services are billed separately to NDIS. Clear roles, seamless coordination, reliable support. **Our Service Model:** Integrated Care Model for new admissions from January 2025. Accommodation and personal care coordinated seamlessly through INREACH Supports onsite. Existing residents fully grandfathered in current arrangements. --- **Document prepared for AI readability and web crawling** **Copyright © 2025 Christine Court - A Kindred Community. All rights reserved.**